These Terms & Conditions (“Terms”) govern your use of the services provided by Stephnovators Digital Solutions (“we”, “our”, “us”), including our website, digital services, and communications via WhatsApp Business.
By accessing our website or communicating with us, you agree to these Terms.
1. Our Services
Stephnovators Digital Solutions provides digital services including, but not limited to:
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ERP systems and business software solutions
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Website and system development
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Digital marketing and automation services
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Customer communication via WhatsApp Business
All services are provided subject to availability and may change without prior notice.
2. WhatsApp Business Communications
By contacting us or opting in through our website, forms, or direct messages, you consent to receive communications from us via WhatsApp Business, including service-related and marketing messages.
You may opt out at any time by:
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Replying STOP on WhatsApp, or
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Contacting us via email
We only message users who have provided consent or requested information.
3. User Responsibilities
You agree to:
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Provide accurate and truthful information when contacting us
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Use our services for lawful purposes only
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Not misuse, abuse, or interfere with our systems or communications
You must not use our services to send spam, harmful, or misleading content.
4. Intellectual Property
All content on our website and in our communications, including text, graphics, logos, videos, and software, is the property of Stephnovators Digital Solutions unless otherwise stated.
You may not reproduce, distribute, or reuse any content without our written permission.
5. Payments & Fees (if applicable)
Where services are offered for a fee:
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Pricing will be communicated before engagement
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Payments are non-refundable unless otherwise agreed in writing
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Late or non-payment may result in suspension of services
6. Limitation of Liability
To the maximum extent permitted by law:
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We are not liable for indirect, incidental, or consequential damages
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We do not guarantee uninterrupted or error-free service
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Use of our services is at your own risk
Nothing in these Terms limits liability where prohibited by law.
7. Data Protection & Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data.
By using our services, you agree to our Privacy Policy.
8. Termination
We reserve the right to:
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Suspend or terminate services if these Terms are violated
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Refuse service where required to comply with legal or platform policies
You may stop using our services at any time.
9. Changes to These Terms
We may update these Terms from time to time.
Any changes will be posted on this page with an updated revision date.
Continued use of our services after changes means you accept the updated Terms.
10. Governing Law
These Terms are governed by and interpreted in accordance with the laws applicable in Kenya, without regard to conflict of law principles.